Shipping and delivery

Deliveries are free on all orders above €99 to mainland Spain, Portugal and France (excluding the Balearic and Canary Islands, Ceuta, Melilla, Madeira and the Azores and Corsica). Orders for mainland Spain and Portugal below €99 will incur a fixed shipping charge of €6.50 for Spain and Portugal, and of 11.50€ for France.
For all other destinations apart from mainland Spain and Portugal, notification of the shipping charges will be given at the time of placing the order and prior to the order being confirmed. The shipping charges do not include in any case tariffs, taxes in the country of delivery or customs procedures, which will be borne by the customer.

For mainland Spain and Portugal, orders will be delivered in an approximate timeframe of 2-4 days from the time the order is logged on our system.
For all other destinations apart from mainland Spain and Portugal, the delivery time is approximately 10 days.
Orders placed at the weekend and on public holidays will be processed on the following working day.
When special marketing initiatives are being run (campaigns involving discounts and events) or in holiday periods, delivery times may be greater than those indicated.
In the event of a product being unavailable, we will contact the customer with notification of the expected date for receiving the order.

For more information please contact: customerservice@lorenacanals.com.