1. Payment by credit or debit card

  • LORENA CANALS S.L. accepts payment for purchases made through its website with the following credit or debit cards: Visa, Visa Electron and MasterCard. The charge will be made online, that is, in real time, through the payment gateway of the corresponding financial entity, once it has been verified that the data provided is correct.
  • Payment according to the commercial conditions agreed.
  • In this case the payment of the purchases made will be executed through the commercial conditions agreed between Lorena Canals and the customer.


2. Bank transfer

  • Payment Terms: Bank transfers are accepted as a form of payment for goods  provided by LORENA CANALS S.L. By initiating a bank transfer, the payer agrees to the terms outlined herein.
  • Payment Processing Time: Payments via bank transfer may take 5 business days to process for prepaid conditions. For other types of commercial agreements, it will be on the date agreed upon on the invoice.
  • Bank Account Details: The payer is responsible for accurately inputting the bank account details provided by LORENA CANALS S.L. Any errors in the provided details leading to payment delays or losses are the sole responsibility of the payer.
  • Transaction Fees: Any transaction fees associated with the bank transfer, including those charged by intermediary banks, are the responsibility of the payer. LORENA CANALS S.L must receive the full invoiced amount without deduction for fees.
  • Currency: Bank transfers must be made in the currency specified on the invoice provided by LORENA CANALS S.L. Any discrepancies in the transferred amount due to currency conversion or otherwise will be borne by the payer.
  • Confirmation of Payment: It is the responsibility of the payer to provide proof of payment upon request by LORENA CANALS S.L. This may include a confirmation receipt or screenshot from the payer's bank showing the completed transfer.
  • Late Payments: Failure to initiate the bank transfer within the specified payment period may result in order delays or cancellation. LORENA CANALS S.L reserves the right to charge late payment fees or interest on overdue invoices.
  • Security: Payers are advised to exercise caution and verify the authenticity of payment requests and bank details provided by LORENA CANALS S.L will not be liable for any losses resulting from fraudulent activities related to bank transfers.
  • Refunds: Refunds for overpayments or cancelled orders will be issued via bank transfer to the original payer's account. Processing times for refunds may vary depending on banking procedures.
  • Disputes: Any disputes regarding bank transfers or payments must be reported to LORENA CANALS S.L within 5 days of the transaction date. Failure to do so may result in the forfeiture of the payer's rights to dispute the transaction.
  • Modification of TermsLORENA CANALS S.L reserves the right to modify these terms and conditions at any time. Payers will be notified of any changes via email or through the LORENA CANALS S.L website.