I expected much better quality from a rug costing over $2,000. It is surprisingly thin and arrived with noticeable wrinkles, ripples, and waves, possibly from poor packaging or shipping. Even after several days, it still won’t lie flat. Because we were renovating, we didn’t unpack it right away and missed the return window by just one day. Despite the rug being completely unused and in otherwise perfect condition, Lorena Canals refused to accept a return. Customer service was difficult to reach, and after multiple calls and emails, their only advice was to let the rug lie flat for several days, which didn’t help. Very disappointing quality and customer service. I would not recommend this company.
Not too long but super fluffy, kids love it and adults love it too
Encantado con mi alfombra, textura y vista de gran calidad. También muy contento con la atención recibida en tienda. Gracias!
Impec !
très doux, épais et avec juste la longueur de poils qu'il faut. Il perd un peu de fibre au départ, mais cela s'arrête vite !
Obsessed with the quality and look of this rug, I will be buying more!
I was looking for a neutral but not cold looking area rug for my dining room and the Woolable is perfect. It's incredibly comfortable and has cleaned well (cat pooped on it the second day 😳). Makes the room look so much warmer and bigger. I also bought the Woolable runner for my kitchen and it's been a great addition. It's been really comfortable for long periods of standing at the center island or stove, and also has passed the cleaning test many times thanks to its position by the stove.