Privacy policy

1. Identifying data.

The owner of WWW.LORENACANALS.COM/ is Lorena Canals SL, whose registered office is at Ponce de Leon 4, 08960 Sant Just Desvern (Barcelona), with NIF B-65606402. Email customerservice@lorenacanals.com

2. Intellectual property on the website.

All intellectual property rights over the content of this website, its graphic design and its source code, are exclusively owned by Lorena Canals SL and we have exclusive rights over their use. Therefore their reproduction, distribution, public disclosure and transformation, in whole or in part, without the express permission of Lorena Canals SL is prohibited. Similarly, all trade names, trademarks and logos of any kind contained in this website are protected by law.

3. Web content and links.

Lorena Canals SL accepts no responsibility for the misuse of the content of our website and this is the sole responsibility of the person who accesses or uses it. Nor do we accept any responsibility for information contained on the websites of third parties which may be accessed through links or search engines from the website WWW.LORENACANALS.COM/

4. Exchange and dissemination of information.

Lorena Canals SL does not accept any responsibility arising from the exchange of information between users through its website. Specifically, we are not responsible for any use that minors may make of it in the event that the content they access may be inappropriate for them.

5. Updating and modifying the website.

Lorena Canals SL reserves the right to update, modify or delete information contained on its website, and the configuration and presentation thereof, at any time without prior notice, and without accepting any responsibility for this.

6. Indications regarding technical aspects.

Lorena Canals SL does not accept any responsibility deriving from technical problems or malfunctions in computer equipment not attributable to our company which occur during connection to the Internet, as well as damage that might be caused by third parties through illegal actions beyond the control of Lorena Canals SL. We also decline all responsibility for possible damages or losses that the user may suffer as a result of errors, defects or omissions in the information we provide when it comes from external sources.

7. Processing of user data.

In compliance with the provisions of Spanish Organic Law 15/1999, of December 13, on the Protection of Personal Data,Lorena Canals SL, informs its customers that all personal data provided will be included in an automated file of personal data, created and maintained under the responsibility of Lorena Canals SL. The purpose of this file is to facilitate order processing and to send offers in the future about products and services that may be of interest to our customers. Lorena Canals SL, guarantees the security and confidentiality of the data provided. It is therefore committed to fulfilling its obligation of confidentiality of personal data and its duty to protect them and take all necessary measures to prevent their alteration, loss or unauthorized use. The information in the database is shared by the companies in the Lorena Canals SL and those that manage the web portals: lorenacanals.com, oli&carol.com,THE USER authorizes Lorena Canals SL, to provide their information to third party companies for managing their orders or purchases made at WWW.LORENACANALS.COM/. Customers of Lorena Canals SL may at any time exercise their rights of access, alteration, cancellation and opposition by writing to our e-mail address customerservice@lorenacanals.com

8. Secure access.

Access to the pages through which the customers of Lorena Canals SL can consult personal data, request complementary information or purchase any of the products we offer, is made through a secure connection.

9. Applicable law and jurisdiction.

In general, all relations with our customers arising from the provision of the services contained on our website are subject to Spanish law and jurisdiction. Users of our website are aware of all the above and accept it voluntarily. If you have any comments or suggestions, please use our inquiry e-mail address customerservice@lorenacanals.com

10. Our Commitment to Accessibility.

Lorena Canals SL is committed to making our website's content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please email our Customer Service team at customerservice@lorenacanals.com with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.