Accessibility

Our Commitment to Accessibility

At Lorena Canals, we are committed to making our website accessible and easy to use for as many people as possible, regardless of their abilities or the technology they use to access it.

We aim to provide an inclusive digital experience and continuously work to improve the accessibility, usability and functionality of our website.

Our Approach to Accessibility

We consider accessibility throughout the development and improvement of our website and aim to follow recognised accessibility standards and best practices.

Our website is periodically reviewed and tested to help us identify potential accessibility barriers and improve the experience for all users.

As part of this ongoing process, we work to improve areas such as keyboard navigation, content structure, text alternatives, colour contrast, forms, interactive elements and compatibility with assistive technologies.

Accessibility is an ongoing process, and we are committed to identifying and addressing areas where improvements may be needed.

Third-Party Content

Some content, features or services available through our website may be provided by third-party providers. While we do not control the accessibility of third-party content or platforms, we encourage our partners and service providers to provide accessible digital experiences.

Accessibility Assistance and Feedback

If you experience any difficulty accessing or using any part of our website, or if you identify content, functionality or features that you believe could be more accessible, we encourage you to let us know.

Please contact our Customer Service team at customerservice@lorenacanals.com and include “Accessibility” in the subject line whenever possible.

When contacting us, please provide as much detail as possible about the accessibility issue, including the page or feature concerned and, where relevant, the technology or assistive tool you were using.

We take accessibility feedback seriously and will consider it as part of our ongoing efforts to improve the accessibility of our website.

Accessibility Improvements

We regularly review our website and accessibility practices and may update this statement as improvements are made or as applicable accessibility requirements evolve.

Contact

Lorena Canals SL
Ponce de León 4
08960 Sant Just Desvern (Barcelona)
Spain

Email: customerservice@lorenacanals.com